We Build Efficiency Solutions That Accelerate Business Transformation

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About Us

Process M!nded is focused on being an innovative consulting firm focused on rapid business modernization for successful, transformative organizations across the private and public sectors. We consider ourselves the “lean, mean, waste fighting machine” team of experts at defining improvements in organizations in need of strategic, technology, and process perspectives. It always starts with the “people”, and we want to know how to help YOU reach the levels you aspire for.

Our main goal is to ensure that you are successful to help provide value to your organization and customers.

Message from our CEO

At Process M!nded, our pride stems from our exceptional team of experienced and dedicated leaders. Committed to helping our clients achieve their goals, our leadership team brings a wealth of knowledge and expertise in process improvement, technology, and strategy. Their passion for delivering exceptional results sets us apart.

We believe that success begins with strong relationships. Our leadership team works closely with clients to unlock their full potential. Contact us today to learn how we can help you achieve success.

John W. Fraser III CEO / managing Partner
MBA, CBAP®, POPM®, SA®

VIEW PROFILE
John Fraser is a trailblazing leader dedicated to revolutionizing enterprises by reshaping organizational and operational processes. His mission: to unlock new ways of working, supercharge enterprise agility, and spearhead impactful change through diversity, equity, and inclusion. With a foundation rooted in effective collaboration, John ensures that every transformation delivers significant and lasting results.

Boasting over 20 years of experience in the consulting and private sectors, John is a dynamic force known for his results-oriented approach. Since launching Process Minded in 2021, he has consistently driven success across business process optimization,  change management initiatives, and data & analytics assessments. Under his visionary leadership, Process Minded has achieved remarkable growth and revenue milestones.

John's dedication to community and service is evident through his roles on the board of New Endeavors for Women and as a proud member of Phi Beta Sigma Fraternity, Incorporated. His exceptional communication, interpersonal, and leadership skills have earned him a reputation for building powerful relationships with customers and business partners worldwide. John thrives in challenging, fast-paced environments, continually proving himself as a game changer in his field.

What Makes Us Different

Innovative Solutions

Process M!nded is dedicated to being an innovative consulting firm that is focused on rapid business modernization. 

We offer unique and cutting-edge solutions that drive efficiency, productivity, and profitability. 

Our team of experts works tirelessly to provide our clients with customized solutions that fit their unique needs.

People First Approach

At Process M!nded, we believe that people are the key to driving success in any organization. 

We prioritize our clients’ needs and work closely with them to ensure that our solutions align with their goals. 

We are committed to building strong relationships with our clients and providing exceptional customer service at every step of the process.

Results-Driven

Our team is focused on delivering exceptional results for our clients. 

We use a data-driven approach to identify areas for improvement and implement solutions that drive measurable results. 

Our team of experts has a proven track record of success, and we are dedicated to delivering the best possible outcomes for our clients.

Holistic Approach

Process M!nded takes a holistic approach to consulting, considering all aspects of an organization to identify areas for improvement. 

We provide strategic, technology, and process perspectives, ensuring that our solutions are comprehensive and effective.

Our team of experts has a deep understanding of the interconnections between different parts of an organization, and we work to optimize all areas for maximum success.

Lean Methodology

Process M!nded employs a lean methodology in all of our consulting projects. 

We are a “lean, mean, waste fighting machine” team that works to optimize processes, eliminate inefficiencies, and reduce waste. 

Our team has a deep understanding of the lean methodology and its various tools, and we use this expertise to drive transformational change in our clients’ organizations.

Industry Expertise

Process M!nded has a team of experts with a wide range of industry expertise. 

We have worked with clients in both the private and public sectors and have a deep understanding of the unique challenges and opportunities in each industry. 

Our team stays up-to-date with the latest industry trends and best practices, ensuring that our clients receive the most relevant and effective solutions.

Achieving Success in a Rapidly Evolving Landscape

Process M!nded offers a range of services to help organizations achieve success in today’s rapidly evolving business landscape. 

Our team of experts brings a wealth of knowledge and experience to every engagement, working closely with clients to identify areas for improvement and implement solutions that drive tangible results. 

From program management and governance to mentorship and coaching, we provide a comprehensive suite of services that help our clients succeed in their respective industries.

Solutions to Meet Your Business Needs

Program Management & Governance

Organizations are being called upon to clean up their management of key programs, and produce tangible outcomes in shorter timeframes, while navigating constantly evolving mission requirements and other disruptions (e.g., technological advances, workforce changes).

Business Analysis

Our team provides a full range of Business Analysis services to support organizations of all sizes, spanning many different industries. Using effective communication, our Business Analysts work as liaisons between a variety of audiences, including business users, IT professionals and other stakeholders, in order to gather, analyze, communicate and validate requirements for changes to business processes, policies and information systems.

Business Process Optimization

Our experts provide BPO Improvement solutions “identify inefficiencies” to find improvement opportunities at a granular enough and actionable level, and our team will arm you with the insights and tools to execute fast and capture sustained benefits by utilizing these solutions.

Solutions to Meet Your Business Needs

Agile Transformation

Organize your teams into a result driven structure and operating model to continually provide key outcomes to be met.

Establish common success patterns specific to your organization and set up the system to disseminate them widely.

Government Contracting

We will help support federal, state and local governments cut through bureaucracy to rapidly drive organizational, operational, and supply chain improvements that are critical to better serving the public.

Mentorship & Coaching

Mentoring & Coaching brings value at many levels for mentees, mentors, supervisors, and the organization for which they work.

Our Process M!nded resources want our employees and clients to have an opportunity to gain practical knowledge and insight from a seasoned coach / mentor who has achieved a level of expertise they aspire to attain.

Our Clients & Partners Say

Industry Insights

Stay up-to-date with the latest industry insights related to program management, business analysis, agile transformation, mentorship development, and diversity, equity, and inclusion.

Our team of experts regularly shares their knowledge and expertise on a variety of topics to help our clients stay ahead of the curve.

Program Management & Governance

Turn your company’s project management potential into a powerful competitive advantage. Whether you’re seeking Program, Portfolio or Product Management expertise augmentation to your current team, or need assistance setting up a Project Management Office (PMO), our experts will lead, guide, and deliver your most strategic initiatives. Our services with Program Management include:

 

Project Management
Kick-off successful projects right – the FIRST TIME! Our experts cover managing project plans, expectations, risks, timelines, budgets, and resources, enabling you to deliver your projects on time and within budget.
 
 
Program Governance
Focusing on driving effective governance, our program management experts are there to help you make better decisions, start digital transformation, enable innovation, and address complex problems.
Through our PMO setup consulting service, we will help you develop the ideal PMO infrastructure for your organization. This includes establishing PMO identity, creating the process, identifying PM capabilities, and augmenting PMO tools and techniques.
 
 
Product Management
Our experts are trained to help clients with product evaluation, market analysis and validation, business case development, defining product strategy, as well as building a strategic roadmap.
 
Business Analysis

Business Analysis is the set of tasks, knowledge, and techniques required to identify business needs and determine solutions to business problems. Solutions often include a systems development or integration component, but they may also focus on business processes or on organizational change.

Our Business Analysts understand business problems and opportunities in the context of the requirements and recommend solutions that enable our clients to achieve their goals.

Enterprise Analysis

Requirements Planning & Mangement

Requirements Gathering

Business Planning

Business Process Analysis & Design

Requirements Analysis & Documentation

Solution Assessment & Validation

Business Process Optimization

OPTIMAL EFFICIENCY AND EFFECTIVENESS

Process M!nded boasts consultants with 15+ years of experience in process improvement consulting helping clients implement strategies to improve the technical, customer and operations of their business. We help produce and implement roadmaps to standardize processes across your business that improve operational efficiency and effectiveness, define your goals, unite your team and guide your resources to drive results.

Our consultants use industry best practices to help our clients optimize their business processes on a wide array, ranging from closing gaps in performance, aligning human and technical capital to empower people and successfully streamline desired end state processes and to design business intelligence monitoring and measurement tools to track and manage all end state processes. Our consultants are ready to work with your team to ensure successful process optimization with detailed project management and hands-on expertise.

 
Agile Transformation

TRANSFORM Your Team, Culture, & Organization 

 

Process M!nded consultants are Lean, flexible, and efficient in ways of working can help your organization get to outcomes faster and develop innovation.  But planning, implementing, and scaling agile practices across an entire organization is complex, time-consuming, and challenging. 

You need a clear strategy and vision. You need the tools and right expertise. You need to ensure that execution aligns with your strategy, that teams are communicating and collaborating efficiently, and that you have visibility into the value of work being done.

The best way to achieve enterprise agility is to work with a partner like Process M!nded, who can guide you through complex organizational change, with training, tooling, and ongoing support.

 
Government Contracting

TURN OPPORTUNITY into Reality

 

When you partner with Process M!nded, you will be provided deep expertise from our global team. We have decades of experience from previously serving in key roles within government agencies and the private sector, as well as other reputable consulting firms

We want to make our clients successful in the public section.  As such, our clients rely on us to provide advisor guidance and compliance to their contractual responsibilities.  This can include the following:

– Review of upcoming opportunities to identify potential issues and pitfalls, new requirements, and operational compliance issues.

– Assistance in development and implementation of internal programs that comply with certain requirements within given contracts.

– Liaise with government contract personnel, auditors, Inspector General and Department of Justice officials if needed.

– Provide review and recommendations for issues identified by government oversight personnel.

– Develop highly effective and impactful strategies to develop, grow, and maintain federal contracts

– Develop and submit protests on issues which the client feel are unjust within the contracting realm


In some cases, we are asked to assist on a given project, and others to consult on an ongoing basis throughout the term of the contract.  Thus, our clients are assured that they have access to expertise whenever needed.

If you are interested in discussing your government contract consulting needs with us, please feel free to contact us directly.


 
Mentorship & Coaching

Bridging knowledge & practice

 

When you need to tackle organizational issues that go beyond the scope of individual or team level training, Coaching and Mentoring services can help.

Our trainers and coaches can teach skills, techniques and fundamental mindset shifts, so learners can develop the competence and confidence they need to implement deep, sustainable change. We provide both large and small group coaching, as well as individual or leader coaching.

Our coaches are certified in the areas of Project Management, Business Analysis, Agile Transformation, and Lean Six Sigma process improvements, among other areas. Examples of PM’s Coaching & Mentoring Services might include:

 

– Supporting an organization in their Agile Transformation

– Assisting an individual or a team to complete a real-world project as part of a more rigorous certification requirement, i.e., Lean Six Sigma Green Belt

– Supporting a team to prepare and apply for PMI’s Project Management Professional (PMP)® certification

– Supporting a team to prepare and apply for IIBA’s Certified Business Analysis Professional (CBAP)® certification

– Coaching a team in Inclusive Leadership and employee engagement

– Supporting a team of executives in leading change through a strategic initiative

– We bring a fresh and innovative lens to the process, working with you to define the requirements and follow through with the best possible solutions.

Diversity, Equity, and Inclusion

Diversity: We are committed to increasing diversity, which is expressed in myriad forms, including race and ethnicity, gender and gender identity, sexual orientation, socioeconomic status, language, culture, national origin, religious commitments, age, (dis)ability status and political perspective.

Equity: We are committed to working actively to challenge and respond to bias, harassment, and discrimination. We are committed to a policy of equal opportunity for all persons and do not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.

Inclusion: We are committed to pursuing deliberate efforts to ensure that our firm s is a place where differences are welcomed, different perspectives are respectfully heard and where every individual feels a sense of belonging and inclusion. We know that by building a critical mass of diverse groups in our firm will create a vibrant climate of inclusiveness, where we can more effectively leverage the resources of diversity to advance our collective capabilities.

 
Want to improve your business?

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